Commercial Agency Support Representative
Company: Government Employees Insurance Company
Location: Stafford
Posted on: October 19, 2024
Job Description:
Commercial Agency Support Representative- Houston, TXSalary:
$24.32 per hour/$49,000 annuallyWhen you grow, GEICO grows. And if
you're the kind of person who likes to solve problems and help
others when they need it, you could be a perfect fit to grow your
career with GEICO. We are looking for experienced local or agency
and trucking professionals for our Fredericksburg, VA office. This
role is for people who want to support business-to-business
relations with insurance agents throughout the country. You'll be
the first contact for agents and their customers: answering
coverage and underwriting questions, supporting policy changes, and
providing troubleshooting support for both sales and service
functions. Join our team to deliver personalized service that
demonstrates the value of building an agency relationship with
GEICO. If you want a career with plenty of growth opportunities,
let's talk.Under direct supervision, LEARNS processes for
identifying, triaging and delivering solutions for sales and
service inquiries related to Commercial Business-to-Business
Relations via telephone calls associated with Commercial Truck
Insurance. RECEIVES formal classroom training and BEGINS to handle
sales and service inquiries related to Commercial Auto Insurance.
Many associates see a base salary increase of 10% within their
first year as a Commercial Independent Agency Support
Representative!Qualifications & Skills:
- Minimum of 2 years of customer service or administrative
support experience required
- Preferred experience working in an insurance agency or as a
trucking insurance agent
- P&C license preferred
- Ability to effectively communicate verbally and in writing
- Ability to troubleshoot applications and escalate as
needed
- Ability to work comfortably in a fast-paced, high-volume call
center environment
- Minimum of high school diploma or equivalent; college degree or
currently pursuing preferredMEETS the requirements specified below.
- Must be able to, with or without accommodation, perform the
essential functions which include, but are not limited to seeing,
hearing, typing, and speaking.
- Must be able to speak in a professional manner by
telephone.
- Associate must attain and maintain the required licenses issued
by the state insurance department.
- Must perform duties at a stationary workstation.
- Must be able to handle heavy call volume and stressful
situations.
- Must be able to follow complex instructions, resolve conflicts
or facilitate conflict resolution, and have strong
organization/priority setting skills.
- Must be able to multi-task.
- Must be able to learn and apply large amounts of technical and
procedural information. -At this time, GEICO will not sponsor a new
applicant for employment authorization for this position.
-Benefits:As an Associate, you'll enjoy our * to help secure your
financial future and preserve your health and well-being,
including:
- Premier Medical, Dental and Vision Insurance with no waiting
period**
- Paid Vacation, Sick and Parental Leave
- 401(k) Plan
- Tuition Reimbursement
- Paid Training and Licensures*Benefits may be different by
location. - Benefit eligibility requirements vary and may include
length of service.**Coverage begins on the date of hire. Must
enroll in New Hire Benefits within 30 days of the date of hire for
coverage to take effect.The equal employment opportunity policy of
the GEICO Companies provides for a fair and equal employment
opportunity for all associates and job applicants regardless of
race, color, religious creed, national origin, ancestry, age,
gender, pregnancy, sexual orientation, gender identity, marital
status, familial status, disability or genetic information, in
compliance with applicable federal, state and local law. GEICO
hires and promotes individuals solely on the basis of their
qualifications for the job to be filled.GEICO reasonably
accommodates qualified individuals with disabilities to enable them
to receive equal employment opportunity and/or perform the
essential functions of the job, unless the accommodation would
impose an undue hardship to the Company. This applies to all
applicants and associates. GEICO also provides a work environment
in which each associate is able to be productive and work to the
best of their ability. We do not condone or tolerate an atmosphere
of intimidation or harassment. We expect and require the
cooperation of all associates in maintaining an atmosphere free
from discrimination and harassment with mutual respect by and for
all associates and applicants.
Keywords: Government Employees Insurance Company, Texas City , Commercial Agency Support Representative, Other , Stafford, Texas
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