LOCATION SERVICES SPECIALIST SENIOR
Company: RSM US LLP
Location: Houston
Posted on: October 20, 2024
Job Description:
We are the leading provider of professional services to the
middle market globally, our purpose is to instill confidence in a
world of change, empowering our clients and people to realize their
full potential. Our exceptional people are the key to our
unrivaled, inclusive culture and talent experience and our ability
to be compelling to our clients. You'll find an environment that
inspires and empowers you to thrive both personally and
professionally. There's no one like you and that's why there's
nowhere like RSM. This position is responsible for performing
facilities and office operations duties involving critical thinking
in accordance with standard procedures by ensuring the employees at
one or more locations are working in a safe, presentable, and
well-maintained office environment. This includes duties such as
facilitating moves, repairs, replacements, setups/cleanups and
frequent walk-thru. This position may also be responsible for
performing and reviewing duties such as photocopying, compiling
records, filing, tabulating, posting information, mail
distribution, maintaining records, preparing forms and verifying
information. Will be required to direct and follow up with building
management and vendors either when the Location Services Manager or
Supervisor is unavailable or as directed. May also be responsible
for coordinating the Location Services or other Enterprise Support
Services staff in the day-to-day operations at a location(s).
Responsibilities:
- Manage and resolve daily facility requests and issues addressed
by walk-thru. Resolution achieved by oneself or in tandem with
staff and vendors. Analyze and determine selection of service
providers from internal resources, building maintenance and outside
vendors and contractors based on cost and scope of work performed.
Review work performed to ensure meeting and sustaining of
standards. Follow up with affected employees and escalate urgent or
high importance matters to the Location Services Manager or
Supervisor.
- Coordinate and participate in office operations and facilities
projects, including real estate projects as required by region.
Responsibilities include but are not limited to assisting team
leader in preparing and maintaining projects plans, including
documentation, budgets, implementation, training, communication for
projects derived line of business, office location, region and/or
firm initiatives. Recommend better practices and cost-efficient
improvements to the office in our continuing effort to provide
exemplary customer service.
- Communicate with the Building Management Office regarding
maintenance issues, forms and documents
required from and for the landlord, special requests for our space,
information on building security including
leading the emergency evacuation team and updating the floor warden
information. Approve work orders and
billing and forward to Location Services Manager or Supervisor for
further approval.
- Provide routine leadership, direction and support, to ensure
completion of daily duties in a timely and
accurate manner and escalate issues, when necessary. Determine
trends from frequent requests and
advise Location Services Manager or Supervisor of necessary
projects that would be cost beneficial to
the firm.
- Manage services and vendors necessary to maintain the office;
including but not limited to equipment
and appliance maintenance, flooring and furniture maintenance,
HVAC, security systems, AED units.
- Review and process invoices for these services. Follow up with
vendors, staff and clients to ensure
they are meeting timelines.
- Serves as a subject matter expert and resource for staff who
have questions regarding office policies
and procedures.
- Train new employees on local office policies and use of
equipment and systems. Responsible to cross
train in Location Services functions to ensure adequate coverage
and assistance during peak times is
available.
- Other duties as assigned Qualifications:
EDUCATION
- High school diploma
- Courses in building systems (preferred) EXPERIENCE
- 5-7 years' experience in a related field or area
- Demonstrated experience managing multiple projects
TECHNICAL/SOFT SKILLS (REQUIRED)
- Ability to communicate both verbally and in writing with
diverse audiences
- Intermediate Microsoft Office skills
- Strong grammar and proofreading knowledge and experience
- Ability to prepare charts, graphics and tables, etc.
- Ability to manage multiple tasks and projects
- Basic to Intermediate knowledge of lighting, HVAC, and plumbing
SPECIAL REQUIREMENTS SPECIFIC TO JOB
- Able to lift up to 40 lbs.
- Able to stand on your feet for an extended period of time
- Must be punctual and able to adapt to changing schedules
- Able to convey instructions clearly and concisely and be
responsive to staff or vendor when they inquire
- Effective organization and time management skills
- Maintain professionalism in demeanor, conversation and
dress
- Strong attention to detail PREFERRED REQUIREMENTS
- Excellent follow up
- Certification in any building skill trade At RSM, we offer a
competitive benefits and compensation package for all our people.We
offer flexibility in your schedule, empowering you to balance
life's demands, while also maintaining your ability to serve
clients.Learn more about our total rewards at
https://rsmus.com/careers/working-at-rsm/benefits. As an
Affirmative Action and Equal Opportunity Employer, all applicants
will receive consideration for employment as RSM does not tolerate
discrimination and/or harassment based on race; color; creed;
sincerely held religious beliefs, practices or observances; sex
(including pregnancy or disabilities related to nursing); gender
(including gender identity and/or gender expression); sexual
orientation; HIV Status; national origin; ancestry; familial or
marital status; age; physical or mental disability; citizenship;
political affiliation; medical condition (including family and
medical leave); domestic violence victim status; past, current or
prospective service in the US uniformed service; US
Military/Veteran status; pre-disposing genetic characteristics or
any other characteristic protected under applicable federal, state
or local law. Accommodation for applicants with disabilities is
available upon request in connection with the recruitment process
and/or employment/partnership.RSM is committed to providing equal
opportunity and reasonable accommodation for people with
disabilities. If you require a reasonable accommodation to complete
an application, interview, or otherwise participate in the
recruiting process, please call us at 800-274-3978 or send us an
email at careers@rsmus.com. RSM does not intend to hire entry level
candidates who will require sponsorship now OR in the future (i.e.
F-1 visa holders). If you are a recent U.S. college / university
graduate possessing 1-2 years of progressive and relevant work
experience in a same or similar role to the one for which you are
applying, excluding internships, you may be eligible for hire as an
experienced associate. RSM will consider for employment qualified
applicants with arrest or conviction records in accordance with the
requirements of applicable law, including but not limited to, the
California Fair Chance Act, the Los Angeles Fair Chance Initiative
for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance
for Employers, and the San Francisco Fair Chance Ordinance. For
additional information regarding RSM's background check process,
including information about job duties that necessitate the use of
one or more types of background checks, click here. At RSM, an
employee's pay at any point in their career is intended to reflect
their experiences, performance, and skills for their current role.
The salary range (or starting rate for interns and associates) for
this role represents numerous factors considered in the hiring
decisions including, but not limited to, education, skills, work
experience, certifications, location, etc. As such, pay for the
successful candidate(s) could fall anywhere within the stated
range. Compensation Range: $52,600 - $84,200 -
Keywords: RSM US LLP, Texas City , LOCATION SERVICES SPECIALIST SENIOR, Other , Houston, Texas
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